A real person, in Enugu, reading this.
Tell us who you are and what you need. The composer below writes the message with everything we would otherwise have to ask you for, then hands it to WhatsApp or your email — whichever you actually use.
Same working day, usually within a couple of hours.
Write your message and both buttons light up.
Faster than waiting for us
Or reach us directly
- WhatsApp+2348000000000
- Supportsupport@traxease.com
- Everything elsehello@traxease.com
- Phone+234 800 000 0000
Enugu, Nigeria. All times West Africa Time.
When we are here
Working hours, honestly stated.
We would rather tell you when we are not around than leave you refreshing an inbox. Outside these hours your message still lands and still gets answered — it simply gets answered in the morning.
- Monday to Friday
- 8:00 – 18:00 WAT
- Saturday
- 10:00 – 15:00 WAT
- Sunday
- Closed — messages answered Monday
Jumped to the frontAnything touching money — a payout that has not landed, a payment that has not cleared, a balance that looks wrong — is picked up first, whatever else is in the queue.
Most questions are already answered.
The FAQ page covers payouts, escrow, commission, storage, security and the assistant. If yours is not there, we would genuinely like to know.
Enugu, Nigeria · West Africa Time